The ACCOUNT SUPERVISOR ensures that client needs are met by monitoring and guiding account managers’ activities, and by maintaining an effective level of direct contact with clients.
The ACCOUNT SUPERVISOR ensures that client needs are met by monitoring and guiding account managers’ activities, and by maintaining an effective level of direct contact with clients. The account supervisor bears final responsibility for the account’s growth and profitability, and the development of the account manager.
This person needs a solid background in mid- to senior-level marketing positions and/or demonstrated superior performance as an account manager. Advanced verbal and written communications skills, analytical thinking, personal organization and interpersonal dynamics are pluses. The account supervisor must be a capable personnel manager, with team-building skills and mentoring abilities. A clear understanding of today’s marketing and advertising business and a keen sense of entrepreneurship are essential.
Ensures client relations are positive and stable; and that the president is immediately informed of any potential problems with client/agency relations, budget overruns, etc.
Meets with account managers on a regular basis to review their activities.
Evaluates account manager performance on at least an annual basis.
Guides account managers in career and skills development.
Provides clients with clear access to senior management.
Reviews strategies and recommends improvements.
Reviews campaign conceptual directions to ensure strategic marketing objectives remain in focus.
Ensures client needs are properly and efficiently staffed.
Reviews estimates, quotes and unquoted invoices to ensure budget requirements are met and profitability maintained.
Reviews major media and public relations plans, and creative strategies before submission to clients.
Contacts and forms relationships with senior client personnel.
Seeks out new business opportunities and plays a leading role in their development.
Monitors accounts receivable and credit-worthiness of accounts.
Ensures that financial management of accounts meets agency standards.
Approves expense disbursements from account managers.
Leads in agency/client contract negotiations.
Participates in Agency/Client Performance Plan reviews.
Passion for the business of advertising and a thirst for organic and new business growth.
Combination of 5 – 7 years experience, within agency a must, client-side a plus
Account management and leadership
Knowledge of how Paid, Owned, Earned and Experiential work together to deliver on the client’s business objectives
A refined understanding of how strategy, creative, digital, media and analytics integrate
Strong strategic leadership, talent growth, and financial profitability management
Apply Link: https://careers-scoppechio.icims.com/jobs/1069/account-supervisor/job