Senior Client Manager

Senior Client Manager

STEWART

Full-Time

JOB SUMMARY

As a Senior Client Manager at STEWART, you will be responsible for managing the day-to-day activities of assigned accounts including overseeing the management of project work, development of strategic plans, and ensuring on-time, on-budget delivery of projects

 

JOB DESCRIPTION

At STEWART - It’s all about ideas.

We are a design consultancy doing big things with a small team of talented, driven people. We are design that thinks ( https://designthatthinks.com/our-work/).

The Senior Client Manager Role:
As a Senior Client Manager at STEWART, you will be responsible for managing the day-to-day activities of assigned accounts including overseeing the management of project work, development of strategic plans, and ensuring on-time, on-budget delivery of agency projects.

Responsibilities Include:
  • Act as day-to-day contact for key client team members, internal teams, and agency partners
  • Manage all phases of the project cycle, including planning, design, development, testing, implementation, documentation, training and closure
  • Manage daily deliverables, activities, budgets, and deadlines for creative campaigns and individual client projects
  • Manage the development of project proposals/timelines, budgets, advertising, and media plans
  • Execute internal meetings, partner and client meetings (i.e. Creative kickoffs, brand immersions, weekly client meetings, project wrap-up), etc.
  • Gain familiarity with the client’s industry, products, business culture and competition
  • Participate in client planning and develop strategies that bring client objectives to life
  • Interpret critical insights and research that will drive agency creative efforts
  • Craft the creative briefs and reporting that communicate client objectives and directions to internal team members
  • Identifying potential project risks and developing contingency plans

Successful candidates will have the following:
  • Ability to communicate clearly and concisely, verbally and in writing
  • Ability to balance multiple priorities, manage projects and meet deadlines
  • Ability to work both independently and as part of a team
  • Understanding of advertising, digital, and media industry trends/developments and uses this knowledge to present business-building ideas for the client and the agency
  • At least 5 years of client-facing or account management experience preferred
  • Proficiency in Microsoft Office (including Teams), Google Drive, Gmail, Google Docs, Google Slides
  • Knowledge of or experience with the livestock, equine or pet industries would be an advantage

Hybrid schedule:
8 Hour Shift Monday-Friday
Monday and Friday work from home
Tuesday, Wednesday, and Thursday work from office

Preferred experience level:
5 years client-facing experience in marketing/advertising/PR

Preparation - In preparing to chat with us, consider preparing:
  • What is the largest client annual budget you have been responsible for managing?
  • What past clients have you worked with in an agency capacity?
  • What is the largest number of clients you have managed at one time?
  • A story where you kept a project on time and on budget
  • A story where you discovered and communicated a consumer insight
  • A story where you solved a problem using a product
  • A story where you were surprised by data
  • A story where you learned something by failing

Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Flexible schedule
Flexible spending account
Health insurance
Paid time off

Application Question(s):
How many years of advertising agency client management experience do you have?
What are some brands you have worked with as clients in your past agency roles?
How many dollars were you responsible for managing on behalf of your client roster at your previous agency roles?

Ability to Relocate:
Louisville, KY 40202: Relocate before starting work (Required)

Apply Link: https://www.indeed.com/viewjob?cmp=Stewart&t=Senior+Client+Manager&jk=dbf8ea45838a8422&q=client+manager&xpse=SoBS67I3_88jGkw3rp0LbzkdCdPP&xfps=70998310-3959-49b9-9b6a-79fc422c74b2&xkcb=SoDK67M3_88nWDQd6J0LbzkdCdPP&vjs=3
Email Resume: gabe.stewart@stewartaa.com