As an Account Manager your job is to build relationships with our clients, serve as their liaison to internal teams, and to help the team deliver superior results. You will be responsible for communicating project details and managing client expectations.
JOB DESCRIPTIONAs an Account Manager, your job is to build relationships with our clients, serve as their liaison to internal teams, and to help the team deliver superior results. You will be responsible for communicating project details and managing client expectations. A positive attitude and strong work ethic are at the top of our “must have” column.
We’re looking for someone who can communicate technical things to a diverse group of non-technical people (and vice versa) to make sure we capture the true needs of our clients. This person will embody that perfect blend of exceptional customer service, excellent organizational skills, and a passion for digital technology.
Primary owner of multiple relationships and communication on behalf of our clients
Ensure client deliverables are completed within the agreed-upon timeframe and within client expectations
Direct and recap client meetings and discussions
Represent the client’s business and their goals internally, including being the knowledge center for their brands, products, services, and industry developments
Assist business development in smooth onboarding and handoff of new clients
Prepare plans, briefs, budgets, meetings, invoices and scopes of work
Relay client needs with clear expectations of deadline to appropriate personnel
Assist in client billing
Positive attitude and strong work ethic
Able to multitask, prioritize and seamlessly move from one project to another in a deadline-driven environment
Ownership of responsibilities and tenacity to see the job through
Computer proficiency including Google Suite/Microsoft Office
Impeccable writing and communication skills
Professional, friendly and positive attitude with an assertive, proactive work style
Knowledgeable and/or willing to learn about digital technology and general business strategies
Enthusiasm for the web and digital technologies
Bachelor’s degree or equivalent experience
Job Type: Full-time
Apply Link: https://www.dbswebsite.com/about/careers/account-manager/
Email Resume: firstname.lastname@example.org