Account Manager

Account Manager




At Fieldtrip, a zest for learning leads to insights that make a difference. This need to dig for more and a dedication to details is expected from the Account Manager.



United we create.

At Fieldtrip, a zest for learning leads to insights that make a difference. This need to dig for more and a dedication to details is expected from the Account Manager.

The account service team leads client relationships, project management, and strategic thinking for the agency. We seek an Account Manager to support clients and internal teams through every step of the advertising process. The Account Manager is responsible for building and maintaining a collaborative environment with clients, vendors and within the agency. This position will oversee the details of creative projects, manage deadlines, and work directly with clients to make working with Fieldtrip the best part of their day. An intentional career path is outlined to progress from Account Manager to Account Executive to Account Supervisor with mastery of each position requiring two or more years in each level before advancing. This position reports to the Account Supervisor.

Fieldtrip is a team of explorers, seekers and brand activators who combine our talents into something bigger than all of us. Together, we turn unreal talent into real results. We are very selective about who we work with and do not settle for anything less than the best talent. Expect us to dig into your experiences through multiple interviews and perhaps an exercise or two. If a stringent hiring process excites you, read on.

Core Responsibilities:

Project Management
- Offer consistent and clear communication with client, team and the agency
- Manage advertising deliverables and production of creative materials from start to finish
- Ensure projects proceed according to plan and deadlines, engaging Account Supervisor to
potential problems before they occur
- Input and maintain client work in agency systems
- Proofread copy, artwork, marketing briefs, print collateral
- Manage multiple projects in various stages of work with the ability to prioritize and proactively
problem solve
- Audit invoices, and facilitate client billing and reporting

Thought Leadership
- Proactively recommend solutions and resolve client issues
- Organize and analyze client metrics including sales data and trends
- Make strategic recommendations to team lead
- Explore client brands, industries, competitors, and emerging trends
- Assist with business development and research
- Prepare presentations, follow-up materials, and correspondence
- Push self and others to improve, innovate, and optimize agency work product and skills

Our Core Values
- Passionate: Demonstrate a drive to make a difference by contributing talents, time and a belief
that together we make great things happen.
- Curious: Exhibit a sense of childlike wonder and curiosity.
- Visionary: The ability to see that which does not yet exist and inspire others to make it a reality.
- Accountable: Own the responsibilities and demonstrate impeccable work ethic and morals.
- Collaborative: Contributing talents and ideas to achieve greater potential as a team while
challenging each other to improve.
- Creative: Look beyond the obvious for a solution and discover possibilities in the unknown.
- Driven to Deliver: After all the hard work and smart thinking is complete, the client, the agency
and the individual is in a better place as a direct result of the effort.

- Bachelor’s degree in advertising, marketing, communications or a related field
- At least 2 - 4 years of agency account service experience
- Able to multitask, prioritize and seamlessly move from one project to another
- Ownership of responsibilities and tenacity to see the job through
- Computer proficiency including Microsoft Office and G Suite
- Professional, friendly and positive attitude with an assertive, proactive work style

Evaluate Yourself
To determine whether your qualifications and experience match our job opening, grade yourself on a scale of 1 to 5 on the following job requirements. A score of 5 indicates extensive experience with several examples and testimonies from peers and supervisors. An honest, not a perfect score, is expected.

1. Bachelor’s degree in advertising, marketing, communications or similar degree. _____
2. Exceptional attention to detail and analysis skills. _____
3. Strong creative team player with a positive attitude and strong work ethic. _____
4. Outstanding ability to think creatively, strategically, and resolve problems. _____
5. Excellent verbal and written communication skills. _____
6. Proven ability to manage many projects at once in a fast-paced environment. _____
7. Minimum of 2- 4 years working within an advertising or digital agency environment. _____
8. Possess a sense of urgency and the ability to prioritize and take initiative. _____
9. Proficient with MS Office and G Suite. _____

Now total your score. Include the score and the answer to this question in your cover letter. What's your theme song —the song that would start playing when you enter a room? Send your resume and these answers in your cover letter to

Email Resume: